CWT is giving corporate clients the option to pay for its services via a subscription fee instead of a transaction fee.
The subscription model simplifies billing and budgeting, CWT said, and makes the process more transparent.
Each month, companies who opt into the subscription model will
receive a single recurring invoice for the products and services they
get from the travel management company. The fee is based on forecasted
transaction volume and products and services they require; if the
products and services required need to be changed, the fee will be
adjusted accordingly.
CWT has spent the past year piloting the new model. Feedback "has
been overwhelmingly positive," CWT said, with testers reporting that it
saves time in reconciling invoices and providing clarity on spending.
"As part of our ongoing commitment to simplify business travel for
all, this new fee structure will not only streamline our customers'
pricing and billing processes, but afford them built-in volume discounts
that are not inherent to the transaction fee model," said Brady Jensen,
CWT's vice president of finance and head of global pricing.
"Different than transaction fee models," Jensen added, "this new
billing model issues just one simple, comprehensive monthly invoice as
opposed to multitudes, making monitoring and managing business travel
spend and forecasting that much easier for corporate travel managers."
Source: Travel Weekly