Singapore Airlines has thrown down the gauntlet to rival carriers by
offering the most comprehensive free unlimited Wi-Fi access in the
airline industry.
From 1 July, the service is being extended to all KrisFlyer members
in all cabin classes, including Premium Economy and Economy Class.
This enhanced Wi-Fi offering will be available across the entire
aircraft fleet – apart from seven Boeing 737-800 NGs that are not Wi-Fi
enabled – and almost the entire global SIA route network.
Yeoh Phee Teik, SIA senior vice president customer experience, said,
“In today’s increasingly hyper-connected world, high-speed in-flight
Wi-Fi connectivity is one of the most important requirements for our
customers.”
To access free Wi-Fi, customers will be required to enter their
KrisFlyer membership details at the point of booking through the Manage Booking online option, or at check-in.
Non-KrisFlyer members may also sign up for their free membership
online or on board their flight via the SIA digital content portal on
their personal mobile devices to enjoy the complimentary in-flight
Wi-Fi.
Suites, First Class, and Business Class customers, as well as PPS
Club members, will continue to enjoy access to free unlimited in-flight
Wi-Fi.