Luxury travel is bouncing back, but the sector is looking anything
but the same. New trends have taken root and are shaking up the world of
affluent travel.
These include a boom in experiential travel at the high end of the
market, retreats with a strong focus on health and wellness, and a
desire to stay longer in a destination to fully discover its offerings,
said Alison Gilmore, portfolio director of ILTM.
Speaking at the launch of ILTM Asia Pacific 2022, which is currently
taking place in Singapore from 5-8 September, Gilmore unveiled more
insights on the ‘what’s in’, ‘what’s out’ and ‘what’s the next big
thing’ in luxury travel.
What’s hot
Before the pandemic, many APAC travellers wanted at least one
shopping spree included in their travel itinerary — evident in the
hordes of Chinese tourists who were once a ubiquitous sight across
luxury retail shops in Paris.
Now
though, wealthy consumers value experiences more than material goods,
said Gilmore. This shifting mindset comes from people prioritising their
time over wealth and material goods. Some 50% of high-net-worth
individuals surveyed indicate that they rather have more free time than
extra money. In China alone, that number stands at 86%.
Travel agents have a growing influence for many wealthy APAC travellers; 86% of respondents are planning to use a travel agent the same or more than they did pre-pandemic.– Alison Gilmore, portfolio director, ILTM
Based on that, slow, recuperative travel is currently desired among
61% of respondents who say that they prefer relaxing holidays over
last-minute bookings and before active, action-packed vacations.
Wellness is a key driver in planning these slow, relaxing holidays, with
6 out of 10 luxury travellers in APAC, and 8 out of 10 in China, saying
that health and wellness is a big factor in making travel decisions.
Covid-19 still remains on the minds of luxury travellers, alongside
safety concerns. Some 57% say that they would prefer visiting a
destination that prioritises health and safety. A huge deterrent for 59%
of them is visiting a location that does not take precautions.
What’s not
Things on the way out include visiting the same-old destinations.
Around 48% of luxury travellers now want to visit new places or have
fresh experiences, as opposed to only 24% who still want to travel to
familiar locations and places they have been before.
Another trend that’s going away is the superficial jumping from one
place to another. There’s a bigger focus on staying in one destination
longer (43%) to fully immerse in all its culture and offerings than
multi-destination trips (29%).
Regarding privacy and exclusivity, luxury travellers are currently of
different mindsets — 44% still prefer private or socially distanced
holidays, 30% now favour social travel where they can meet new people,
and 38% want to visit popular tourist attractions.
In the past year, the most popular options for wealthy travellers
were domestic and regional trips. However, there is now an increasing
number travelling further abroad, predominantly to catch up with
relatives and friends staying overseas.
What are the next big things?
There have been many articles written and speeches given about how
mass-market travellers are more willing to spend more on their vacations
to make up for lost time. It seems that luxury travellers share similar
sentiments, with 48% of them planning to blow more money than they did
pre-Covid on lavish trips.
With the heightened desire for extravagance, Gilmore believes that
travel agents will be more sought after for their expertise in planning
these complex luxury trips.
“Travel agents have a growing influence for many wealthy APAC
travellers,” said Gilmore. “86% of respondents are planning to use a
travel agent the same or more than they did pre-pandemic, and what we
can learn from this is that the increasing bureaucracy and complexity of
travel since the pandemic should really benefit travel agents.”
Conversely, travellers also expect more out of travel agents.
According to Gilmore, agents are required to now have an arsenal of
knowledge and capabilities at their fingertips, with more than 80% of
travellers looking for them to provide alternative travel ideas and
information such as wellness facilities on site.
Additionally, more luxury travellers are adopting a greener mindset.
Sustainable and eco-friendly trips are on the agenda for 48% of
respondents. For 31% (66% in China), destinations that embark on
sustainability initiatives will most likely be a hit with them. Women
under the age of 45 are more likely than their senior counterparts of
men in general to factor sustainability into their plans.